Contact Us

Whether you’re scheduling medical transportation, requesting professional interpretation services, or seeking information about partnering with MultiCare, our dedicated team is ready to assist you. We are committed to providing prompt, reliable support and exceptional customer service every step of the way.

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How can I help you?

Tell us how we can assist you. Whether you need medical transportation, interpretation services, or general information, we’re ready to help.

Email Address

bcordero@multicareinc.net

General Inquiries

1-800-999-2288

Open Hours

Mon–Fri | 8:30 AM – 4:30 PM EST M-F
Sat - Closed
Sun - Closed

Common Questions

Frequently asked questions

Find answers to common travel questions about destinations and tips to enhance your journey.

What is telemedicine?

Telemedicine is the use of technology to provide healthcare services remotely. Through video calls, phone calls, or chat, you can consult with licensed doctors, therapists, or nurses without visiting a clinic or hospital.

How does online healthcare work?

You simply sign up, choose a service or doctor, schedule an appointment, and connect through a secure video or chat platform. Prescriptions and test results are sent digitally.

Is telemedicine safe and reliable?

Yes, absolutely. All consultations are conducted by licensed healthcare professionals, and the platforms are secured using encrypted technology to ensure privacy and accuracy in care.

Can I choose my own doctor?

Yes, many platforms allow you to select your preferred doctor based on availability, specialty, and language preferences.

What if I lose connection during a session?

If your session is interrupted due to technical issues, you can easily reconnect or reschedule at no extra cost. Our support team is always ready to help.

How much does a virtual consultation cost?

Prices vary by service and provider, but typically range from $15–$50 per session. Subscription plans may offer unlimited access.